Don’t let any of your customers slip through your fingers!

Be continually available to close deals with InfloWay’s dedicated 24/7 call center solutions. At InfloWay we allow you to discover and develop sales opportunities, continually accumulate client information, and reinforce a stellar customer experience for your clients 24/7.

Lead-generation, telemarketing, market research, customer satisfaction surveys, prospect qualifications and other outbound services help to create a tremendous mechanism – all with a direct positive impact on sales. At the same time, our skilled and proficient teams of U.S.-based agents deal with all inbound calls, email, and chat with care and professionalism. Our priority is to deliver exceptional customer experiences with our Customer Support and Order-Processing Solutions.

 

Whether you require live support

  • 24x7x365,
  • after-hours,
  • for seasonal programs & holiday weekends or for
  • overflow requirements

 

Our flexible and dedicated customer care solutions will measure up to your operational needs. Our clients trust us with their highest valuable asset: their customers. We take this very seriously and consequently employ only the right people who are up to the task.

Products & Services
Marketing & Sales

Marketing & Sales

Take your productivity to a higher level! Boost lead conversion rates and surpass your sales quotas with the world class InfloWay Call Center Solutions. Whether you want to follow-up on leads proactively, generate leads and sales with cold calls, nurture established accounts or take inbound orders, Call Center Solutions at InfloWay is the most powerful way to go!

Customer Service Solutions

Customer Service Solutions

We don’t think of customer service as just a department because we believe that approach weakens the cross teamwork needed to deliver great customer service. Nor do we believe in customer service solutions being just an operation, because that won’t create strong customer relationships through empathy and care.

Increase Customer Satisfaction

Increase Customer Satisfaction

InfloWay helps you increase the customer satisfaction by routing clients the instant the phone rings to the right representative who has the proper information at their fingertips. Once your clients are satisfied with the call center services we are providing, the opportunity becomes available to close further business with offerings of additional products and value added services.

Supreme Quality

Supreme Quality

We assess the call in every way and look for room for improvement. We strive to give our call center agents the highest probability for success. Our aim is to provide your customers with a white-glove experience, and allow you to achieve the increased revenue that accompanies satisfied customers.

All of this ensures that our results only improve, your customers always feel like that they have been heard, and their reason for calling has been satisfied.